When a fast-growing pet food manufacturer needed a partner to handle B2B order fulfillment, it turned to a 3PL provider with proven experience. With retail customers ranging from pet supply chains to veterinary offices, the company required dependable operations and a partner who could scale with demand.
Business challenge:
With demand surging, a leading manufacturer and co-packer of natural dog treats and premium canned pet food faced a pivotal choice: continue managing its own warehousing and distribution or outsource to a third-party logistics (3PL) provider. Its 100,000-square-foot production facility was already at capacity, making it clear that keeping operations in-house would require either building a new facility or buying/ leasing additional space.
ASW’s solution:
After meeting with ASW, the pet foods manufacturer decided to partner with ASW to handle its product warehousing, distribution, and order fulfillment operations. With a vast amount of expertise working with the CPG industry, ASW was able to offer complete inventory control and take over the management of B2B fulfillment.
Execution:
ASW set up an operation to handle the pet food company's warehousing and distribution for B2B fulfillment. ASW dedicated a clean, safe area for warehouse storage within a shared space environment. ASW took over the handling, processing, and fulfillment of all online orders. ASW picks, packs, and ships product to retailers, veterinarians, and specialty centers.
ASW’s competitive advantage:
- Strategic location in NE Ohio
- ISO 9001 certified quality management system
- 25+ years of experience managing distribution centers for a Fortune 1 company
- Flexibility to provide customized solutions
- Registered FDA Food Grade HandlingFacility
- Registered with Ohio Department of Agriculture
- Online inventory capabilities
- High-performance on-site call center
- Special project packaging services to retail clients
- Expertise in B2B fulfillment
Key Benefits:
The client can concentrate on increasing production and growing sales with a partner handling warehousing, distribution, and fulfillment. With complete inventory visibility that can be accessed 24/7, the manufacturer can better forecast production levels and adjust sales and marketing efforts accordingly. By working with ASW, the client is able to avoid the high costs of operating and maintaining a warehouse and distribution infrastructure. ASW's flexibility allows it to create customized solutions and handle specialty products for distinct markets.